About Karen

With a career spanning over four decades in the financial industry, Karen Jones has consistently proven her dedication to helping families achieve homeownership. Karen's journey began at Bank of America, where her unwavering commitment to outstanding customer service and her ability to deliver results earned her numerous awards, including an impressive 25-year streak of Gold Club awards. Her career with Bank of America also marked her as a member of the Million Dollar Club, a testament to her excellence in the mortgage division.

In 2010, Karen reached a remarkable milestone when she was awarded the prestigious "Award of Excellence" by Bank of America, which recognized her as one of the top 2% performers nationwide. This accolade underlines her unwavering commitment to excellence, both in customer service and performance. Karen's ongoing dedication to delivering outstanding service is further exemplified by her multiple customer service awards and consistently exceptional employee opinion survey results.

What sets Karen apart is not only her long-standing success in the financial industry but also her ability to empower her clients with the knowledge they need to make informed decisions about their homeownership journey. She goes the extra mile to ensure that every step of the process is not just understood but also personalized to meet her client's family goals.

As a Certified Mortgage Advisor, Karen is well-versed in various mortgage options, including FHA, VA, Conventional, USDA mortgages, and Jumbo Loans. Her expertise extends to Down Payment Assistance Programs, a valuable resource for first-time homebuyers looking to turn their homeownership dreams into reality.

Karen's commitment to service doesn't stop with mortgages; she has also dedicated over a decade to coaching real estate professionals. As the founder of Strategy4SuccessNow, her boutique Marketing company, Karen has trained over 100 agents, all of whom have rated her courses as excellent. Her CE classes for real estate professionals are known for their interactivity and enlightening content, serving as a valuable resource of information.

But Karen's journey isn't solely defined by awards and achievements. It's about creating real value for her clients and guiding them toward financial success. She believes that a mortgage isn't just a financial instrument; it's a tool for building sustainable, lifelong wealth. In a world where online lending robots often prioritize revenue over customer interests, Karen takes a different approach.

Karen is committed to providing the human touch in the mortgage industry. She understands the importance of assessing an individual's complete financial picture, understanding their future goals, and designing mortgage products that meet those needs. This is done with an unwavering focus on her client's best interests.

Anyone can call themselves a Loan Officer, but only those who have undergone the extensive training and education required to earn the title of Certified Mortgage Advisor can truly uphold the standards of excellence in the mortgage industry. Karen's dedication to her field has made her a trusted resource for Arizona families for over 40 years.

Karen Jones is not just a Mortgage Advisor; she is your advocate throughout the entire loan process, from start to finish. Her goal is to ensure that each of her clients experiences the World-Class service they deserve. When you work with Karen, you won't need to look further for a dedicated and trustworthy mortgage advisor who has your best interests at heart.